I thought I was super duper utterly LUCKY!
If we have not worked till 8.30pm on Fri evening,
If the bkg was not picked up by Keith at 8.20pm,
If it's not bcos he's alert enough even after e invoice was done,
If he didn't help to spot that I used the wrong doc to issue fare and it's on this Sunday's departure,...
... I think I would be doom if we only find out on Monday onwards. If pax has flown already, it means that nothing to be done but to wait for e penalty to come and the amount is huge. Unimaginable!
Very serious mistake due to negligence in both parties, the TC and myself. Now, we managed to void the ticket and issued a new set with everything in order. Just need to reverse the previous invoice done.
I dunno how to thank Keith but it's really a great help from him to save me from everything that's gonna come. I was still telling them that we can go back at 8.15pm that evening cos we were all tired and shagged. But it's really lucky that we managed to pick up this booking cos b4 we left for the day, there's still 30 over bkgs left in the queue with invoices not done.
I would also want to praise God for this. In Jesus' name, Amen!
9:18 AM.
